Returns & Refunds
We want you to be happy with your parts. If something isn't right, here's how returns work.
Return window
You can request a return within 14 days of delivery. To be eligible, the item must be unused, uninstalled, and in its original packaging.
What we can't accept
Parts that have been installed or used can't be returned.
How to start a return
Email precisionbimmersupply@gmail.com with your order number and the reason for the return. For damage or defects, include photos. We'll reply with return instructions and the return address. Please don't ship anything back before you hear from us, because returns sent without approval may not be accepted.
Return shipping
- Wrong, defective, or damaged item, or a fitment error on our end: we cover return shipping and send a replacement or full refund.
- Ordered the wrong part, or changed your mind: return shipping is at your cost.
Refunds
Once we receive and inspect your return, we'll refund the original payment method. Original shipping charges are refunded only when the return is due to our error.
Damaged or incorrect orders
Please contact us within 48 hours of delivery with photos so we can make it right quickly.